Info about Conference Calls
Unified Messaging
It is the technology that allows users to access their e-mail, telephone, fax, and other forms of messages all from a single mailbox.
Unified Messaging (UM) has been a Holy Grail pursued by system and application vendors for years and which may finally be becoming a reality. The goal of UM is to make it easier for users to manage the various forms of personal communication they use in today's enterprise. For example, the typical knowledge worker might receive dozens of telephone calls, several faxes, a hundred or so e-mails, and numerous pager alerts and instant messaging (IM) communications in a single day. UM aims to simplify things by allowing users to access all these various forms of communication from a single interface, usually an Inbox of an e-mail program but also a telephone or even a Web browser.
Customer premises equipment (CPE) for implementing unified UM solutions are available from a number of infrastructure vendors including Avaya, Cisco Systems, Lucent Technologies, Mitel Networks, NEC Corporation, Nortel Networks, Siemens, and several others. In addition, many niche vendors specialize in unified and integrated UM solutions, including Active Voice and Captaris. Examples of some popular in-house UM systems include Unified Messenger from Avaya, OnePoint Messenger from Mitel, InternetPBX from COM2001.com (now Alexis), Telephony e-LinX from Esnatech, VoiXX from Intersis, MESSAGEmanager from System Solutions, and TOPCALL Communication Server ONE from TOPCALL International.
Examples of UM service providers include large carriers such as Bell Canada, Verizon Communications, MCI Worldcom, and many others. A number of companies also offer various forms of free UM services in exchange for advertising, including eFax.com, Hello Direct, JFAX.com, Verso Technologies, OneBox, ThinkLink, and uReach Technologies.